Refund Policy
Boundless AI · Last updated August 11, 2026Signing up for Boundless AI is free — there is nothing to refund on the free plan. This policy covers optional paid upgrades purchased inside your account.
1.Overview
We want you to be happy with every purchase. This policy explains when refunds are available for paid upgrades such as the one-time Domain Protection & Privacy package. We do not offer exchanges.
2.Refund window
Refunds may be requested within 14 days of purchase. Because paid upgrades involve real third-party costs that are incurred immediately — such as domain registration, privacy provisioning, and security configuration — a refund requested after those services have been provisioned may be prorated to reflect costs already incurred, at our reasonable discretion.
3.Non-refundable items
- Services already fully delivered, including completed coaching sessions.
- Domain registration costs once a domain has been registered on your behalf.
- Requests made more than 14 days after purchase, except as described in Section 5.
4.How to request a refund
Email support@get-boundless-ai.com from the email on your account with your purchase details. We review refund requests within 7 business days, and approved refunds are returned to your original payment method within 14 business days.
5.Service failure
If a paid service fails due to our error, we will make it right — a fix, a credit, or a full or partial refund at our discretion, evaluated case by case.
6.Contact
Questions about this policy: support@get-boundless-ai.com.